1. GO TO THE INBOX OF THE EMAIL ADDRESS YOU ENTERED AT CHECK OUT.
2. SEARCH "CLEAR@CLEAR.JEWELRY".
3. FIND YOUR ORDER CONFIRMATION EMAIL AND COPY THE TRACKING NUMBER PROVIDED.
4. GO TO TRACK-YOUR-ITEM AND PASTE THE TRACKING NUMBER.
5. MAIL AIMS TO DELIVER DOMESTIC ORDERS WITHIN 32-33 WORKING DAYS AND INTERNATIONAL ORDERS WITHIN 35-37 WORKING DAYS. (DELIVERY TIMES MAY VARY DUE TO HOLIDAYS, POSTAL DELAYS, OR GLOBAL CIRCUMSTANCES, BUT REST ASSURED YOUR ORDER IS ON ITS WAY.)

IF AFTER 30 WORKING DAYS YOUR ORDER HAS NOT ARRIVED, PLEASE CHECK THE TRACKING INFORMATION TO MAKE SURE YOU HAVE NOT MISSED THE DELIVERY AS IT WILL NEED TO BE REDELIVERED BY OR RETRIEVED FROM YOUR LOCAL POST OFFICE.

THESE OPTIONS SHOULD BE MADE AVAILABLE WHEN YOU VIEW YOUR TRACKING. IF THE STATUS DOES NOT SHOW ITS BEEN DELIVERED THEN YOUR ORDER IS STILL ON THE WAY AND WILL BE WITH YOU SHORTLY.


CUSTOMER SUPPORT IS AVAILABLE 10AM - 5PM GMT FROM MONDAY THROUGH FRIDAY. ALL SALES ARE FINAL. IF YOUR ORDER IS DAMAGED, EMAIL US CLEAR@CLEAR.JEWELRY.