YOU MAY RETURN MOST NEW, UNOPENED ITEMS WITHIN 7 DAYS OF DELIVERY FOR EXCHANGE. ORIGINAL TAG MUST BE ON THE ITEM. ITEM MUST BE UNTAMPERED AND UNOPENED. RETURN ADRESS WILL BE PROVIDED IF THE RETURN IS A RESULT OF OUR ERROR (YOU RECEIVED AN INCORRECT OR DEFECTIVE ITEM, ETC. & WE ARE NOT LIABLE FOR ANY ISSUES ARISING FROM THE SHIPPING CARRIER ONCE THE ITEM HAS LEFT OUR STUDIO.)


YOU SHOULD EXPECT TO RECEIVE YOUR REFUND WITHIN FOUR WEEKS OF CLEAR.JEWELRY RECEIVING YOUR PACKAGE, HOWEVER, IN MANY CASES YOU WILL RECEIVE A REFUND MORE QUICKLY. THIS TIME PERIOD INCLUDES THE TRANSIT TIME FOR US TO RECEIVE YOUR RETURN FROM THE SHIPPER (5 TO 10 BUSINESS DAYS), THE TIME IT TAKES US TO PROCESS YOUR RETURN ONCE WE RECEIVE IT (3 TO 5 BUSINESS DAYS), AND THE TIME TO PROCESS OUR REFUND REQUEST (5 TO 10 BUSINESS DAYS).

IF YOU NEED TO RETURN AN ITEM, PLEASE CONTACT US HERE CONTACT@CLEAR.JEWELRY WITH YOUR ORDER NUMBER AND DETAILS ABOUT THE PRODUCT YOU WOULD LIKE TO RETURN. WE WILL RESPOND QUICKLY WITH ALL INSTRUCTIONS.